Markiyan Matsekh

  • Total activity 79
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 3
  • Subscriptions 33

Activity overview

Latest activity by Markiyan Matsekh
  • Markiyan Matsekh created an article,

    My notes are not being transcribed

    If you get only audio records from Senstone with no text transcription then most likely you have run out of transcription credits. You can check your remaining credits in Senstone App->Settings-...

  • Markiyan Matsekh created an article,

    What is Premium App Subscription?

    In basic (free) app version you receive 300 transcription credits per month. Regardless how many credits you've used they refill back to 300 every 30 days. If you've used all 300 credits before end...

  • Markiyan Matsekh commented,

    Hey guys sorry for all the trouble and thanks so much for staying determined to make this work! There was 3 unrelated issues appearing at the time of rolling out new unit & software(no internet...

  • Markiyan Matsekh commented,

    Good to hear that Amanda. And yes, this prototype will be Android-compatible once the Android app is released.

  • Markiyan Matsekh commented,

    Hey everyone! @Sherri, I'm both very sorry you unit died and on the other hand honoured to hear you bought iPad to use Senstone. But you brought this up just in time - we're sending out replacement...

  • Markiyan Matsekh commented,

    Thanks Amanda, we'll look into it! Can you please describe what happens when you try to delete the note? Do you delete by entering the note or by swiping left in main menu? Thanks again!

  • Markiyan Matsekh commented,

    @Brett @Tamara @Aimee sorry to hear you had so much trouble with Senstone. We fixed the issue both in mechanics and firmware and will soon produce new units which hopefully won't have this issue ag...

  • Markiyan Matsekh commented,

    @Bryan it happened to me recently too. We identified the problem - it was on minor mistake on electronics. We're producing new test units soon with fixes and will see if it's resolved. Will let you...

  • Markiyan Matsekh commented,

    Official comment

    Thanks Brett! @Theresa did it resolve your problem? If not you can check out the guide here https://senstone.zendesk.com/hc/en-us/articles/360000189433-How-to-attach-clip-pendant-to-Senstone Please...

  • Markiyan Matsekh commented,

    @Aimee, glad you got yours back to life! @Brett thanks much for help and tips! @Tamara so sorry yours is still a brick. After that much time in freezer you can try to put it on the charger for 30-6...